Student Accounts Procedures

Student Accounts staff are responsible for:

  • Receiving and accounting for all cash, credit card and money order receipts
  • Assessing all tuition and fee charges
  • Applying Financial Aid payments to student accounts and processing resultant student refunds
  • Issuing tuition refunds
  • Interacting with outside agencies regarding the collection of delinquent accounts
  • Providing annual IRS 1098-T Educational Tax Credit forms

Payments

  1. All charges are due and payable in full at time of registration unless otherwise noted or authorized deferments, such as financial aid awards, exist on your account.
  2. You will not be allowed to register for a future term if there are any outstanding charges owed to the College.
  3. Once you have completed registration, you are responsible for payment unless you drop classes prior to any assessed tuition liability as outlined in the Tuition Refund Schedule.
  4. After registering, if you choose not to attend classes, you must drop the courses in Self Service Banner.
    • If you do not drop the courses, you will be held responsible for all charges related to those courses.
    • To avoid any and all charges, courses must be dropped prior to the first day of the semester or session, not on the first day of classes.
  5. If you are a financial aid recipient, you are responsible for the remaining amount of your balance that is not covered by your financial aid package.
  6. The College reserves the right to de-register you for non-payment if satisfactory payment arrangements have not been received by the published deadlines. Your schedule will be deleted and you will be required to re-register for courses. Your original schedule may not be available.
  7. Unpaid charges will result in a Finance Hold on your account that will prevent the release of official transcripts, degrees, future registration, and other student services.
  8. We encourage you to resolve your outstanding balance as soon as possible to prevent your account being referred to an outside collection agency. The College reserves the right to hold you responsible for paying the collection costs along with your outstanding principal balance. Collection costs may be as much as 23% of your outstanding balance.

Tuition Refunds

In order to receive a tuition refund, you must drop a course within the College’s published Add/Drop period. Courses must be officially dropped as outlined by Records & Registration.  Also, closely review the Tuition Refund Schedules to ensure that you understand the charges that will be assessed at the time of your withdrawal.

Please note: Stopping payment of a check or not attending does not constitute an official withdrawal from the college. Refunds of federal and state financial aid are processed by Financial Aid according to governmental guidelines.

Fall/Spring Semesters

  • 100% of tuition and fees* is refunded up to and including the business day before the semester begins
  • 75% of tuition only is refunded during the first week
  • 50% of tuition only is refunded during the second week
  • 25% of tuition only is refunded during the third week
  • 0% of tuition is refunded if you drop a course after the third week of the semester

*Please note: fees notes as “Non-Refundable” are not refunded or reversed after the last business day before the semester begins. As of the first day of the semester, only tuition is refunded. A student withdrawing from a course on or after the first day of the semester is fully responsible to pay all associated non-refundable fees.

Wintersessions, Summer Sessions and Flex Start Sessions

  • 100% of tuition and fees* is refunded up to and including the business day before the session begins
  • 25% of tuition only is refunded during the first week
  • 0% of tuition is refunded if you drop a course after the first week of the session

*Please note: fees notes as “Non-Refundable” are not refunded or reversed after the last business day before the session begins. As of the first day of the session, only tuition is refunded. A student withdrawing from a course on or after the first day of the session is fully responsible to pay all associated non-refundable fees.