Out of State Complaints
Complaint Procedures for Distance Education Students Residing Outside of New York State
Students taking online classes offered by RCC while residing in states other than New York should attempt to resolve any issues or complaints with the College first. The College's complaint procedures, including the Grade Grievance Procedure, as well as procedures for complaints concerning bias and discrimination are available in the RCC Student Handbook.
If an issue cannot be resolved internally, a student may also file a complaint with the appropriate agency located within the state in which the student resides. View the list of appropriate agencies operating in each state.
The State Contact Information in the linked list above has been collected by the State Higher Education Executive Officers (SHEEO), and it will be updated as additional information becomes available.
This is in compliance with U. S. Department of Education's Program Integrity Regulations related to State Authorization.