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5. Who can I contact when I can’t log in to Blackboard?

Please contact eLearning Support Office at 845-574-4713 (Mondays-Fridays 9:00 am to 5:00 pm) or send an email to
On weekends and holidays, call the Open SUNY HelpDesk at 1-844-673-6786 (OPENSUNY) or direct at 518-320-1300.

NOTE: Open SUNY cannot help you with access to your course if you have not obtained a username and password (refer to #1 above).