HOS 217 Professional Tour Guiding and Cruise Ship Fundamentals
This course is designed to teach the student the fundamentals of effective and successful tour guiding and cruise ship travel. It presents operational techniques, management and leadership skills, and marketing and sales approaches. It acquaints the student with the financial aspects of the business and discusses pertinent topics including staffing, researching and customer satisfaction.
- Prerequisite: HOS 101
- Hours: 3
- Credits: 3