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HOS 203

Front Office Operations

Hospitality
and
Tourism

HOS 101
HOS 102
HOS 104
HOS 105
HOS 106
HOS 107
HOS 108
HOS 201
HOS 202
HOS 203
HOS 204
HOS 205
HOS 206
HOS 207
HOS 208
HOS 209
HOS 210
HOS 211
HOS 212
HOS 213
HOS 214
HOS 215
HOS 216
HOS 217
HOS 218
HOS 220
HOS 221
HOS 222
HOS 223
HOS 230
HOS 255
HOS 256
HOS 272
HOS 273
HOS 274
HOS 275
HOS 276

HOS 203 Front Office Operations

 

The course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservation process through checkout and settlement. This course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of the front office operations and human resource management. Front office procedures and management are placed within the context of the overall operations of a hotel.

 

  • Prerequisite: HOS 101
  • Hours: 3
  • Credits: 3

 

This course is a Hospitality elective.

 

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