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Technology Loan ProgramWiFi Options for StudentsCourse Flexibility
Online LearningEmergency & Crisis Resources
Reading & Writing Center | Tutoring CenterAccessibility Services
LibraryScholarshipsStay InformedRCC Goes Virtual FAQs

This page has information and resources for students regarding campus facilities, online learning, and more. Please check your RCC email regularly for additional information from your School Deans and Faculty via email and click below for specific messages by Academic School.

Messages by Academic School

(only Schools with messages are listed)

Technology Loan Program

The College has created a Technology Loan program for students who need to borrow tablets or laptops to complete their coursework. Submit your request or get more information.

WiFi Options for Students

Free WiFi Option for Students through Spectrum

Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More

Students who live within the areas of service can sign-up as new customers to receive this offer. Visit the Spectrum website to find out where service if offered by zip code. If within an area of service, students should contact the sales office at 1-800-243-8892 and tell them that they are a college student wishing to take advantage of the 60-day free internet promotion. The first 60 days will be free and all installation fees will be waived.

Xfinity Opens Hotspots

Xfinity has opened all hotspots for free access. Use this Xfinity link to view the wifi map to find hotspot locations. http://wifi.xfinity.com/

Course Flexibility


We are asking all faculty and staff to please be flexible with course policies, particularly attendance, as we continue through the spring semester. The College understands that situations may arise that will keep students from class. Because of this, we are asking faculty and staff to kindly give students due consideration in regards to requests for makeup assignments.

Faculty and staff are working toward transitioning their coursework to a technology-assisted learning environment. This could include the following platforms: Blackboard, Zoom, Adobe Connect, conference calls, etc. Students should receive additional information on these platforms from their School Deans and professors.

Online Learning


RCC will be transitioning to a distance-learning model using remote/virtual teaching and learning. This means the College will be using numerous programs to transition to technology-assisted, live and synchronous sessions. We know it can be overwhelming to transition to new programs half way through the semester, and we have provided some resources for you to help you with these changes.

Getting Help

Online Learning

To get help with Blackboard LMS, Blackboard Collaborate, and general online learning questions or concerns, contact the Online Education and Academic Technology Office from 9 am to 5 pm at 845-574-4713 or complete the Student help request form.

After office hours, you can call the SUNY helpdesk at 844-673-6786 or 518-320-1300. More information on SUNY Help Desk.

Technology Support

The IT help desk staff will be available to provide one-on-one assistance, like logging into college-issued accounts, configuring your laptop, or help with technology that is new to you. You can call the IT help desk at 845-574-4487.

Emergency & Crisis Resources

The Connection Center is dedicated to providing non-academic support to students and their families, especially during the COVID-19 pandemic. The Center has compiled this list of county, state and national resources that offer support.

Reading and Writing Center

Students wishing to utilize the Reading & Writing Center services during this time should continue to make appointments via TutorTrac as they normally would, however starting on Monday, March 30, sessions will be conducted virtually in one of three ways:

  1. Students will have the option to email a Word Doc or Google doc to the tutor via their SUNY Rockland email address or they can email the RWC (writing@sunyrockland.edu). Tutors will return papers with constructive comments in an effort to help individuals improve their writing.
  2. Students can "live edit" with a tutor via Google Docs or Microsoft Word by sharing the document with the tutor directly. That way, they can ask clarification questions and have a dialogue about the work at hand.
  3. Students can meet virtually with a tutor via Google Hangouts or Skype if they have the ability to do so. These platforms support audio and/ or video, so they can speak over the phone or by video chat.

While these methods may not be ideal for everyone, we believe they are the best way for us to move forward at this time. Anyone wishing to schedule a virtual session should make an appointment on TutorTrac as they normally would, and the tutor will reach out to them via email to find out which method works best.

If you have any questions or concerns, please contact the RWC at writing@sunyroockland.edu.

Tutoring Center

The Tutoring Center is here to support you academically and we'll be assisting you virtually for the remainder of the Spring semester. Tutoring is available for you through Blackboard Collaborate and ThinkingStorm. Visit the Tutoring Center webpage for more information.

Accessibility Services

The Accessibility Services office will be open Monday - Friday 8:00 AM - 5:00 PM. Until further notice, all appointments will be conducted via phone or technology.

Accessibility Services will not be proctoring exams while online classes are being held in lieu of face-to-face teaching at Rockland Community College. Please communicate with your instructors to discuss any requests for exam accommodations in your courses.

  • Some instructors may opt for an alternative assessment method (e.g., essays, untimed exams) which may require exam accommodations.
  • If your instructor is creating an online timed examination, please notify your instructor if you need extended time.
  • Academic departments are responsible for setting up extended testing time on Blackboard.


If you have a question or concern, please either call the office (Phone: 845-574-4541) or email us at accessibility@sunyrockland.edu.

Library

Please be advised that while the library is temporarily closed, the librarians are still available to assist you. You can access all of our electronic resources from the homepage at: libguides.sunyrockland.edu

We are monitoring the Chat/AskUs tab on the right side of the page, so feel free to reach out to us with your questions and concerns and we will get back to you as soon as possible. You can also email us at ask@sunyrockland.libanswers.com

Scholarships

The RCC Foundation has extended their scholarship application deadline until April 17. The RCC Foundation distributes over $300,000 in scholarships every year to new, continuing, and transferring students.

Complete the online application using your sunyrockland email address at www.sunyrockland.edu/go/scholarships.

Stay Informed

As we continue to receive updates from the County and State Departments of Health, the CDC, and SUNY, we will keep you updated with important information that may impact our College community. The RCC Emergency Planning and Response Team will continue to send general COVID-19 updates in the following weeks. You can also follow the College's response and general updates directly at www.sunyrockland.edu/covid19.